Root Down Digital - Privacy Policy

Privacy Policy

Last Revised: May 28, 2019

   

This Privacy Policy ("Policy") applies to rootdowndigital.com. The terms “Site”, “Root Down Digital”, “we”, “us”, or “our”refer to our website address: rootdowndigital.com.

  

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from rootdowndigital.com.

  

PERSONAL INFORMATION WE COLLECT


As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, operating system and date/time stamp.

  

If you send us an email though our website, we will not contact you unless you tell us otherwise. The above is sent through an aggregated service; no data is collected other than the email address entered.

  

HOW DO WE USE YOUR PERSONAL INFORMATION?


We use this information to communicate with you; Contact and Order Information is used to fulfill any orders placed through the Site (including processing payment information, arranging for shipping, and providing you with support, invoices and/or order confirmations). We will not contact you for reasons other than requested support or sales receipts.

  

We may also use this information gathered about you from our Site to diagnose problems with our server, . This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system. We refer to this automatically collected information as “Device Information.”

  

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

  

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?


We strive to protect your personal information. For the security of all transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any personal information you enter into registration forms on the Website. The encryption process protects your information, by scrambling it before it is sent to us from your device.

  

We also make a reasonable effort to ensure the security of your personal information on our systems. Unfortunately, no data transmission over the Internet can be guaranteed 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to us.

  

SHARING YOUR PERSONAL INFORMATION


As described above, we do not use your Personal Information to provide you with targeted advertisements or marketing communications. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

  

We may share your Personal Information is to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

  

TOOLS TO HELP YOU OPT OUT


We do not advertise, but there are ways to increase your privacy. Opt out of targeted advertising; use the settings of the links below for anonymous and account related ads:

  

Facebook

https://www.facebook.com/ads/settings

Google

https://www.google.com/settings/ads/anonymous

Microsoft

https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

  

Additionally, you can opt out of several other tracking & advertising services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

  

THIRD PARTY SITES


Additionally, the Root Down Digital Site contains links to sites that belong to third parties unrelated to Root Down Digital. Root Down Digital cannot protect any information you may disclose in these sites and recommends that you review the privacy policy statements of those sites you visit.

  

TRANSBORDER TRANSFER


If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.

  

DO NOT TRACK DISCLOSURES


Do Not Track (“DNT”) is a privacy preference that visitors can set in their web browsers. When a visitor turns on DNT, the browser sends a message to websites requesting that they don’t track the visitor. Currently, there is no standardized way to respond to such signals, and we do not respond to such signals at this time. For information about DNT, visit www.allaboutdnt.org.

  

DATA RETENTION


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

  

YOUR RIGHTS


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

  

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

  

CHILDREN


Our Site, products, and services are not directed to children, and we do not knowingly collect personally identifiable information from children under 13. If you believe that a child under the age of 13 has given us personally identifiable information, please contact us at devteam@rootdowndigital.com.

  

UPDATES


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices, changes to our information practices or for other operational, legal or regulatory reasons. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

  

DATA PROTECTION AUTHORITY


If you are a resident of the European Economic Area (EEA) and believe we maintain your personal data subject to the General Data Protection Regulation (GDPR), you may direct questions or complaints to our lead supervisory authority, the UK's Information Commissioner’s Office, as noted below:

www.ico.org.uk

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,

Cheshire, SK9 5AF

Phone: 0303 123 1113

  

CONTACT US


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at devteam@rootdowndigital.com